ESyPet Corporation
Complete Platform Legal Documentation Suite
Disclaimer: This documentation suite is prepared for informational purposes based on standard SaaS operations and Texas legal standards. It does not constitute formal legal counsel. For absolute regulatory assurance, have these frameworks reviewed by a licensed corporate attorney in the state of Texas.
1. TERMS OF SERVICE
Last Updated: August 24, 2026
Welcome to ESyPet (“Company,” “we,” “us,” or “our”). ESyPet Corporation provides an all-in-one software platform, mobile application, and digital marketplace designed for pet grooming professionals, pet businesses, and pet owners (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms of Service. If you do not agree, do not use our software.
1.1 Account Registration and Security
- Eligibility: To register as a Grooming Professional or Business Account, you must be a legally recognized business entity or sole proprietor at least 18 years of age.
- Responsibility: You are entirely responsible for maintaining the confidentiality of your login credentials, API keys, and account access.
- Data Accuracy: You warrant that all information provided during registration is accurate. You are fully responsible for all data, pet records, client information, and actions that occur under your account.
1.2 Proprietary Rights and Software License
- Ownership: The software architecture, user interfaces, branding, proprietary scheduling workflows, AI-driven breed duration algorithms, and code are the exclusive intellectual property of ESyPet Corporation.
- Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely to manage your pet grooming business operations.
- Restrictions: You strictly agree NOT to copy, modify, reverse engineer, decompile, scrape data from, or build a competing derivative software platform based on our proprietary designs.
1.3 Data Ownership and Client Databases
- Your Business Data: You retain full ownership of all client lists, customer information, pet profiles, and grooming notes uploaded to your account.
- Our Operating License: You grant ESyPet Corporation a worldwide, royalty-free license to host, transmit, copy, display, and back up your business data solely to provide, support, and maintain the Service.
- Aggregated Analytics: We reserve the right to generate and use anonymized, aggregated data sets (e.g., average grooming times by dog breed or regional booking trends) to train our systems and improve platform features. This data contains zero identifying information.
1.4 Acceptable Use and Marketing Compliance
You agree not to use the Service to:
- Send spam messages, automated promotional materials, or unapproved text messages that violate telephone consumer protection laws.
- Upload viruses, malware, or malicious code designed to disrupt our infrastructure or servers.
- Impersonate other salons or engage in fraudulent transaction processing.
1.5 Account Termination
We reserve the ultimate right to suspend, freeze, or permanently terminate your account at any time, without prior notice, if we determine you have violated these Terms or pose a security threat to our platform.
2. SAAS SUBSCRIPTION AGREEMENT
Last Updated: August 24, 2026
This Subscription Agreement is entered into by ESyPet Corporation, a Texas corporation with its principal place of business in Houston, Texas, and the subscribing business entity (“Subscriber”, “you”).
2.1 Fees, Invoicing, and SMS Metering
- Subscription Model: Access to the software is provided on a recurring subscription basis (monthly or annually) according to your selected tier.
- Usage Charges: Text alerts, two-way client chat, routing tools, and premium directory features may incur extra fees or usage-based charges.
- Auto-Renewal: Your subscription automatically renews at the end of each billing cycle unless canceled through your account dashboard prior to the renewal date.
- No Refunds: All payments made to ESyPet Corporation are completely non-refundable. We do not issue credits or prorated refunds for partial months or unused features.
2.2 Texas Conspicuousness Notice & Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, PLATFORM, AND ALL RELATED SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ESYPET CORPORATION EXPLICITLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL OPERATE WITHOUT INTERRUPTION, WILL BE SECURE, OR WILL BE ERROR-FREE. WE ARE NOT LIABLE FOR ANY LOST BUSINESS REVENUE, MISSED APPOINTMENTS, OR OPERATIONAL DELAYS CAUSED BY TEMPORARY SERVER DOWNTIME, ROUTING ERRORS, OR THIRD-PARTY INTEGRATION FAILURES.
2.3 Texas Limitation of Liability and Damages Cap
UNDER NO CIRCUMSTANCES SHALL ESYPET CORPORATION, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR COST OF COVER, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ALL CIRCUMSTANCES, THE MAXIMUM AGGREGATE FINANCIAL LIABILITY OF ESYPET CORPORATION TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO ESYPET CORPORATION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
2.4 Governing Law, Venue, and Arbitration
- Texas Law & Houston Venue: This Agreement, and any dispute arising from it, shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles. Any legal action or proceeding not subject to arbitration must be brought exclusively in the state or federal courts located in Houston, Harris County, Texas.
- Mandatory Arbitration: Any legal disputes, controversies, or claims arising out of this agreement will be settled exclusively through binding, individual arbitration in Houston, Texas, rather than a public court. You explicitly waive your right to participate in class-action lawsuits or jury trials.
3. PRIVACY POLICY
Last Updated: August 24, 2026
At ESyPet Corporation, privacy and data security are central to our operations. This Privacy Policy details exactly how we collect, use, share, and protect Personally Identifiable Information (PII) belonging to both our Business Subscribers (Grooming Professionals) and their end customers (Pet Owners).
3.1 Information We Collect
To run a functional business management system, we must process specific personal details:
- Account Registration Data: Names, business names, physical addresses, email addresses, and phone numbers provided by grooming professionals.
- End-Customer Data: Grooming professionals upload or input their clients’ names, cell phone numbers, emails, home addresses (used for mobile van routing), pet medical histories, and vaccine records.
- Payment Metadata: All financial transactions are safely handled by our third-party payment gateway integrations. ESyPet Corporation does not view, capture, or store raw credit card numbers or banking passwords on our servers.
- Technical Data: IP addresses, browser variants, device identifiers, and system logs are tracked automatically to safeguard account authentication and monitor network security.
3.2 How We Use Personal Information
We process and utilize the gathered PII strictly to:
- Finalize grooming bookings, coordinate employee schedules, and track active calendars.
- Generate optimized driving routes and travel time windows for mobile operations.
- Transmit automated appointment receipts, confirmation requests, and text alerts.
- Process monthly subscription fees and manage grooming commission payouts.
3.3 Data Sharing with Third Parties
We do not sell, rent, or trade your personal business data or your clients’ personal information. PII is only shared with essential, secure sub-processors required to keep our software platform running:
- Cloud Infrastructure: (e.g., Amazon Web Services, Google Cloud) for encrypted database storage and web hosting.
- Telecommunications Gateways: (e.g., Twilio) to deploy automated transactional text messages and reminder alerts.
- Mapping Providers: (e.g., Google Maps API) to provide location visualizers, map features, and drive-time calculations.
3.4 Data Security and Breach Protocol
- We use industry-standard security protocols, including HTTPS/SSL data transit encryption, secure database access layers, and active monitoring tools.
- In the event of an authorized data breach impacting your PII or client data, ESyPet Corporation will issue formal notifications to affected accounts within the timelines required by the Texas Identity Theft Enforcement and Protection Act.
3.5 User Rights and Database Deletion
- Account owners can view, correct, or update their personal data at any time via the user profile dashboard.
- To request the permanent deletion of your account records and client history from our systems, please submit a formal request to our privacy team at [Insert Support Email/Link].
4. DATA PROCESSING ADDENDUM (DPA)
Last Updated: August 24, 2026
This Data Processing Addendum (“DPA”) supplements the SaaS Subscription Agreement between ESyPet Corporation (“Processor”) and the Subscribing Business Entity (“Controller”).
4.1 Scope and Roles
- Roles: The Subscribing Business (the grooming salon) acts as the Data Controller, and ESyPet Corporation acts as the Data Processor.
- Purpose: Processor will only handle, store, and process Personal Identifiable Information (PII) on behalf of the Controller to provide the scheduling, routing, and booking services outlined in the main Agreement.
4.2 Processor Obligations
- Instructions: Processor shall process data only upon the documented instructions of the Controller.
- Confidentiality: Processor ensures that all personnel authorized to handle the personal data have committed themselves to strict confidentiality.
- Security Measures: Processor implements appropriate technical and organizational measures to safeguard client data against unauthorized access, loss, or alteration.
- Sub-processors: Controller grants a general authorization to Processor to engage third-party sub-processors (such as cloud hosting and SMS gateways) to deliver the services. Processor will remain liable for the data protection obligations of its sub-processors.
4.3 Data Subject Rights & Cooperating Support
Processor will provide reasonable assistance to the Controller to help fulfill requests from pet owners looking to access, correct, export, or permanently delete their personal data under state privacy frameworks (including CCPA/CPRA).
5. CLIENT-FACING SMS OPT-IN DISCLAIMER
Place this exact text directly beneath the phone number input field on your online client booking portals to remain fully TCPA compliant.
“By providing your mobile phone number, you explicitly consent to receive automated transactional text messages, appointment updates, booking confirmations, and grooming reminders from [Insert Salon Name] via the ESyPet software platform. Message and data rates may apply. Message frequency varies based on your booking activity. You are not required to grant this consent as a condition of purchasing any grooming services. You can opt out at any time by replying STOP to any text message received. For help, reply HELP or review our privacy policies at [Insert Salon Privacy Link].”